Remorse Returns – Discuss
No, we’re not channeling Linda Richman, we’ve started a discussion group on LinkedIn. Remorse Returns make me Verklempt! Check it out and, by all means, contribute to the discussion. –sk
View ArticleArticle: Best Buy Carrying Motorola DOCSIS 3.0 Modems
Article By Todd Spangler — Multichannel News, October 6, 2009 http://www.multichannel.com/article/356934-Best_Buy_Carrying_Motorola_DOCSIS_3_0_Modems.php?rssid=20059 Electronics retailer Best Buy is...
View ArticleReducing Remorse Returns
With the upcoming ‘tax-free’ weekend in Massachusetts, we thought it might be timely to again share our five minute overview on the problem of Remorse Returns, along with some initial suggestions on...
View ArticleArticle: Keeping Consumer Electronics Simple
From http://newsroom.cisco.com/dlls/2011/ts_010311b.html Keeping Consumer Electronics Simple January 3, 2011 By John Dodge First, there was Web 2.0. Now, there’s Consumer Electronics 2.0 (CE 2.0). As...
View ArticleInnovative Approaches in Consumer Electronics Returns Reduction
Using Data Analytics & Customer Feedback to Save OEMs & Retailers $Millions Product returns of consumer electronics have been, and continue to be, a costly component of doing business for both...
View ArticleWhat Gets Measured: Remorse Returns Across the Product Life Cycle
What, When and How you measure can make a substantial impact on the success or failure of your Remorse Returns Management efforts by Dan Gettens, Chief Research Officer & Joy Li, Sr. Research...
View ArticleArticle: Keeping Consumer Electronics Simple
From http://newsroom.cisco.com/dlls/2011/ts_010311b.html Keeping Consumer Electronics Simple January 3, 2011 By John Dodge First, there was Web 2.0. Now, there’s Consumer Electronics 2.0 (CE 2.0). As...
View ArticleInnovative Approaches in Consumer Electronics Returns Reduction
Using Data Analytics & Customer Feedback to Save OEMs & Retailers $Millions Product returns of consumer electronics have been, and continue to be, a costly component of doing business for both...
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